Privacy Policy

Last Updated: August 20, 2026

This Privacy Policy describes how Sneakly ("Sneakly," "we," "us," or "our") collects, uses, shares, and protects personal information when you visit Sneakly.store, place an order, contact us, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with Sneakly, we may collect the following types of information.

Contact Information

This may include:

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

Order and Transaction Information

When you place an order, we may collect information relating to:

• Products purchased

• Order value

• Selected product variations or sizes

• Shipping method

• Order history

• Returns, refunds, or exchanges

Payment information is processed through our authorized payment providers. Sneakly does not need to directly store complete payment card details when payments are processed through these providers.

Account Information

If customer accounts are available on our store, we may collect information associated with your account, such as your email address, order history, and account preferences.

Device and Usage Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Time spent on the website

• Referring website

• Interaction with website features

This information may be collected using cookies and similar technologies.

How We Use Your Information

We may use personal information to:

• Process and fulfill orders

• Deliver products to customers

• Provide order confirmations and tracking information

• Process returns, exchanges, and refunds

• Respond to customer service inquiries

• Prevent fraudulent or unauthorized transactions

• Improve our website and customer experience

• Maintain website security

• Analyze store performance

• Comply with applicable legal obligations

• Send promotional communications when permitted and when you have chosen to receive them

Order Processing

Information provided during checkout is used to process your order and arrange delivery.

We may share necessary information with companies involved in fulfilling your order, including shipping carriers, payment processors, ecommerce service providers, and other service providers where required to complete your purchase.

Payment Processing

Payments made through Sneakly are processed by the payment methods and payment providers available through our Shopify checkout.

Payment providers may collect and process payment information in accordance with their own privacy policies and security requirements.

Shopify

Our online store is hosted through Shopify, which provides the ecommerce platform that enables us to sell our products and operate our website.

Shopify may process certain personal information in connection with providing ecommerce, checkout, analytics, fraud prevention, and related services.

Your information may therefore also be handled in accordance with Shopify's applicable privacy practices.

Cookies and Similar Technologies

Sneakly and our service providers may use cookies and similar technologies to:

• Keep the website functioning properly

• Remember user preferences

• Maintain shopping cart functionality

• Understand website traffic and usage

• Improve site performance

• Help prevent fraud

• Measure marketing effectiveness

• Deliver relevant advertising where permitted

Where legally required, non-essential cookies will be used according to your consent choices.

You can also manage cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.

Analytics and Advertising

We may use analytics, advertising, and marketing services to better understand how visitors use our store and to improve our advertising.

These providers may use cookies, pixels, or similar technologies to collect information about interactions with our website.

Depending on the services enabled on our store, this may include platforms such as search engines, social media platforms, and advertising providers.

How We Share Personal Information

We do not sell personal information in the ordinary sense of exchanging customer information directly for money.

We may share personal information when reasonably necessary with:

• Shopify and ecommerce service providers

• Payment processors

• Shipping and delivery providers

• Website hosting and technical providers

• Analytics providers

• Marketing and advertising providers

• Customer support providers

• Fraud prevention and security services

• Government authorities or legal bodies where required by law

Service providers are given access only to information reasonably necessary to perform their services.

Data Retention

We retain personal information for as long as reasonably necessary to:

• Process orders

• Maintain transaction records

• Provide customer support

• Resolve disputes

• Prevent fraud

• Meet accounting, tax, or legal requirements

Retention periods may vary depending on the nature of the information and applicable legal requirements.

Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of eligible personal information

• Request information about how your information is used

• Withdraw certain consent choices

• Opt out of certain marketing communications

To submit a privacy-related request, contact us at:

support@sneakly.com

We may need to verify your identity before completing certain privacy requests.

Marketing Communications

If you subscribe to promotional emails or other marketing communications, you can unsubscribe at any time by using the unsubscribe link contained in the communication or by contacting us.

Unsubscribing from marketing communications will not prevent us from sending transactional communications relating to orders, payments, shipping, returns, security, or customer service.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Children's Privacy

Sneakly is not intended to knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter.

Third-Party Links

Our website may contain links to third-party websites or services.

Sneakly is not responsible for the privacy, security, content, or practices of websites operated by third parties. We encourage customers to review the privacy policies of any external website they visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, website functionality, legal requirements, or services.

The updated policy will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or how Sneakly handles personal information, contact us:

Sneakly
1231 Rose Vista Ct
Saint Paul, MN 55113
United States

Email: support@sneakly.com
Phone: +1 832 252 1341
Customer Support: 24/7