At Sneakly, we aim to provide customers with a secure, transparent, and convenient checkout experience.

This Payment Policy explains how payments are processed when you place an order through Sneakly.store.

Accepted Payment Methods

The payment methods currently available to you will be displayed during checkout.

Depending on availability, location, device, and payment-provider eligibility, checkout may support major payment methods such as:

• Credit cards

• Debit cards

• Digital wallets

• Accelerated checkout options

• Other payment methods displayed directly at checkout

Only payment methods shown as available during checkout can be used to complete an order.

Sneakly does not guarantee that every payment method will be available for every customer or transaction.

Currency

Sneakly currently serves customers within the United States.

Prices shown on our store and during checkout are presented in the currency displayed at the time of purchase.

The final amount charged will be clearly displayed before you submit your order.

If your payment provider applies currency conversion or other banking fees, those charges are determined by your bank or payment provider and are not controlled by Sneakly.

Secure Payment Processing

Payments made through Sneakly.store are processed using secure payment services integrated with our Shopify checkout.

Sensitive payment information is handled by authorized payment processors in accordance with their applicable security requirements.

Sneakly does not need to directly store your complete credit or debit card details when your transaction is processed by an authorized payment provider.

Payment Authorization

When you place an order, your payment method may be:

• Authorized

• Verified

• Charged

• Temporarily held for fraud or security review

depending on the payment provider and transaction.

An order is not considered successfully completed until the required payment authorization has been received.

Payment Verification

For security and fraud-prevention purposes, some transactions may require additional verification.

We may contact you if additional information is reasonably necessary to verify an order.

If payment verification cannot be completed, the order may be delayed or cancelled.

Failed or Declined Payments

A payment may be declined for reasons including:

• Incorrect card information

• Incorrect billing information

• Insufficient funds

• Payment-provider restrictions

• Bank security checks

• Expired payment method

• Fraud-prevention measures

If your payment is declined, please verify your details or contact your bank or payment provider.

Sneakly generally cannot override a decline issued by your financial institution or payment provider.

Order Confirmation

After a successful order, you should receive an order confirmation at the email address provided during checkout.

Please review the confirmation carefully and contact us promptly if you notice an error.

Receiving an order confirmation does not prevent Sneakly from reviewing or cancelling an order where reasonably necessary because of:

• Payment issues

• Fraud concerns

• Product unavailability

• Incorrect pricing

• Incorrect order information

If a paid order is cancelled by Sneakly, any applicable refund will be returned to the original payment method.

Pricing

We make reasonable efforts to ensure that product prices are displayed accurately.

Prices may change without notice.

A price change will generally not affect an order that has already been successfully completed and accepted.

If an obvious pricing or technical error occurs, we may contact you before fulfilling the order.

Promotional Codes

Where promotional or discount codes are available, customers must enter the code during checkout before completing payment.

Unless otherwise stated:

• Promotional codes have no cash value.

• Some products may be excluded.

• Codes may have expiration dates.

• Multiple discounts may not be combined.

• A discount normally cannot be applied after an order has already been completed.

Additional terms displayed with a promotion will also apply.

Taxes

Any applicable taxes calculated by our checkout will be shown before you complete your purchase.

Taxes may vary depending on factors such as the shipping destination and applicable tax requirements.

Payment Charges

Sneakly will charge only the amount presented and approved during checkout, subject to any authorized changes agreed with the customer.

Your bank or payment provider may separately impose fees that are outside Sneakly's control.

These may include:

• Foreign transaction fees

• Currency conversion fees

• Bank processing fees

For questions regarding those charges, please contact your financial institution.

Refunds

Approved refunds are issued to the original payment method used for the order.

Once a refund has been processed by Sneakly, it may take approximately 5–10 business days for the funds to appear in your account.

Actual processing times depend on your bank or payment provider.

Please review our Return & Refund Policy for full refund eligibility requirements.

Chargebacks and Payment Disputes

If you believe there is an issue with an order or payment, we encourage you to contact Sneakly first so that we can review and attempt to resolve the matter.

You can contact us 24/7 at:

Email: support@sneakly.com
Phone: +1 832 252 1341

Submitting false or fraudulent payment disputes may be investigated in accordance with applicable payment-provider procedures and law.

Payment Security

Customers should never send complete credit card details, passwords, or other sensitive payment credentials to Sneakly by email, phone, or contact form.

Payments should be completed through the secure checkout provided on Sneakly.store.

Contact Us

If you have a question about a payment, charge, refund, or checkout issue, contact:

Sneakly
1231 Rose Vista Ct
Saint Paul, MN 55113
United States

Email: support@sneakly.com
Phone: +1 832 252 1341
Customer Support: 24/7

For order-related questions, please include your order number so we can assist you more efficiently.